What are the shipping options (FCL/LCL) and delivery timelines? How to avoid port demurrage?
FCL is recommended (20GP fits ~3,000㎡). Delivery takes 30–45 days [...]
Is your packaging suitable for ocean/land freight (moisture-proof, breakage prevention, pallet dimensions)?
Tiles are packed with moisture-proof paper, bubble wrap, and reinforced [...]
Do your tiles have international certifications (CE, ISO, GREENGUARD)? How do you comply with new eco-regulations (e.g., EU CBAM)?
We hold CE (EU), ISO 13006, and GREENGUARD (low-VOC) certifications. [...]
Do you offer customization (patterns, colors, logos)? What’s the MOQ?
Custom designs are available with an MOQ of 1–2 containers [...]
Are your tile sizes (e.g., 600x600mm vs. 800x800mm) and thickness compliant with international standards?
Yes.We have size 300x300mm, 400x400mm, 500x500mm, 600x600mm, 800x800mm, 600x1200mm, 750x1500mm, [...]
What types of tiles (glazed, polished, full-body, etc.) do you recommend for different climates?
Glazed tiles (anti-slip) suit humid regions (e.g., Southeast Asia), polished [...]
